Kick off your 1win journey by making a deposit. Every wager you place or spin you launch on slots starts with topping up your balance. The platform supports a variety of modern payment channels, allowing you to move funds quickly, securely, and in full compliance with anti-fraud and anti-money laundering regulations.
Deposit Methods
Ugandan punters enjoy multiple straightforward options:
- MTN Mobile Money & Airtel Money
Single deposits from UGX 4,000 up to UGX 1,000,000.
Enter your registered phone number, choose a preset amount or type your own, then confirm in the mobile-money prompt.
- Cryptocurrencies
Bitcoin, Tether and 10+ other coins.
Deposit via on-screen wallet addresses or QR codes—funds clear almost instantly.
- Visa & Mastercard
Card payments are processed through PCI-compliant gateways.
All cards must be registered in your name. Third-party cards will be rejected.
No cash, no third-party wallets: only funds originating from an account, card or e-wallet in your name are accepted. Any breach may lead to confiscation of winnings and account suspension.
Your Funding Responsibilities
When you approve a deposit, you confirm that:
- The money is yours and not tied to illegal activities or money laundering.
- You will not dispute, cancel or reverse any transaction—doing so could trigger forced repayments to banks or other intermediaries.
- All funds come from your accounts; using a friend’s or relative’s wallet, card or bank account is strictly prohibited.
Breaking these rules may result in blocked payments, confiscated winnings and reports to financial authorities. It’s important to adhere to these rules to avoid these consequences.
Betting Account vs. Bank Account
Your 1win balance is not a traditional bank account. It’s a ledger for gaming transactions only. Key distinctions:
- No interest accrual on your deposited funds.
- No deposit insurance—your balance isn’t protected by Uganda’s banking guarantees.
- All credits and debits must be wagered or withdrawn in accordance with 1win’s rules, and not treated as savings.
Withdrawal Requirements
Ready to cash out? Make sure you meet these conditions first:
- Complete Profile: Full name, date of birth and address must be filled in your account settings.
- Wagering Turnover: You must have wagered at least 100 % of each deposit on sports or casino games before those funds become withdrawable.
- ID Verification: For withdrawals exceeding UGX 2,500,000, upload a clear copy of your passport or national ID. If you used a card, send photos of both sides showing the first six and last four digits (CVV may be masked).
Processing Times & Fees
Withdrawal speed depends on size and method:
- Up to UGX 250,000: Arrives in your wallet or bank account within 1–60 minutes, barring system outages.
- Over UGX 250,000: Paid within 5 business days, plus up to 3 extra days if your bank imposes delays.
- Commissions: 1win may deduct a small fee to cover withdrawal costs—this is quoted before you confirm your request.
Fraud Prevention & Account Blocks
To safeguard everyone, 1win continuously scans for suspicious patterns. If potentially fraudulent funding is detected, such as disputed deposits or money-laundering indicators, the bookmaker may:
- Block your account and freeze pending transactions.
- Confiscate any illegitimate winnings.
- Notify law enforcement and financial authorities.
- Engage recovery agencies to reclaim funds if banks reverse transactions.
Any costs incurred in recovering disputed payments are your responsibility.
Using Your Positive Balance
If you owe 1win money—whether due to reversed bets, rule breaches or other obligations—the operator reserves the right to offset your positive balance against your debt. This includes amounts tied to warnings under the Collusion, Fraud & Criminal Activity policies.
High-Value Withdrawals & Daily Limits
Winnings above UGX 250,000,000 may trigger a customized daily withdrawal cap. This measure ensures that large payouts are managed securely and comply with anti-money laundering regulations. Your limit will be communicated via email or live chat.
Special Cases & Exceptions
Need an alternative payout solution—for example, regional bank transfer outside standard systems? Contact 1win’s support team to discuss bespoke withdrawal arrangements. All non-standard methods remain subject to AML checks, documentation requirements and agreed fees.