Betway Support


Betway offers perfect customer support services to the punters. The customer support team is available every working day from 7:30 to 21:00 excluding the official holidays when the working time is from 9:00 to 18:00.

Phone number for Uganda:
077 871 8418
077 871 8321
077 871 8256

Airtel – 075 817 8655
MTN – 078 596 8277

When you need some help and the time is within the working time of Betway customer support team, you have at your disposal communication methods with instant responds – such as live chat and telephone numbers to dial and reach the support representatives – and when you require some assistance out of the working time, you can write an e-mail with issue or inquiry to this e-mail address: support@betway.ug. An answer to your e-mail is going to be sent to you within the next day.

Betway Information

What probably you are mostly interested about is that Betway is a trustworthy bookie with a licence provided by the Ugandan local states, as well as such that offers many bonuses, a club for the loyal customers where additional money can be won per each placed bet, a platform for betting with thousands of matches and from nearly 15 different sport disciplines, dozens of slots, table games, video poker games, live games, jackpot games with the possibility for you to win prizes at an amount of up to 1 billion of UGX and many more.

Betway is the biggest international bookmaker that offers to the punters from Uganda a specially tailored version for our market. As to the international version of this bookie, it can brag about more than 2 million of active customers.

The company doesn’t work so actively in our country by chance, but because gambling has become so popular recently on our territory and among the Ugandans, especially among the young Ugandans. The studies show that more than 70% of the citizens in Uganda who are of an age under 30 years old participate at any type of a gambling activity.

The European bookie is active in Uganda not only by offering many possibilities for sport betting or casino games of many types, but also in the progress of the local sport world, as well as in various social activities. We are about to list some of the sponsorships and partnerships this betting company has signed in Uganda:

  • Betway is a sponsor to Onduparaka Football Club, offering the club 600 000 000 UGX
  • Betway is also a sponsor to Pool Association of Uganda via a contract at an amount of 100 000 000 UGX
  • Betway is a sponsor to Kampala Old Boys, as well
  • Sponsorships in many boxing clubs
  • The company is also a contributor to Naguru Hospital
  • Last, but not least, Betway was a partner of the big Bebe Cool concert during the summer of 2018 year

This gambling operator also helps many social initiatives and sport activities in the rest of the African markets it is active in (such as Ghana, South Africa, Zambia, Nigeria and many others) and in addition to these, there are quite many partnerships between Betway and some of the big European sport teams, too. The betting company is the main sponsor to the English West Ham football club team and it also partners with clubs like Roma and many others.

However, the sponsorship contracts Betway has signed are probably not the top things you are interested in as to the bookie, although, it is always a good thing to know that you invest money in a betting platform that will eventually transfer a certain part of this money to sport world and its progress.